FAQ

Do I really need a travel operator to organize my trip?

India is a big and developing country and with this big size you can sometimes come across big complexities, that could turn your holiday into a unpleasant experience. It is advisable to leave the planning and organizing of your trip to specialists like Network Tours for a most pleasurable and memorable stay.

Oh! yes, I can’t do without a travel operator to organize my trip but why Network Tours?

As a group of professionals committed to perfection and personalized service with an enviable track record in the travel and tourism industry and with the wealth of experience gained through welcoming prestigious groups of visitors from USA, Europe, Canada, Caribbean Islands, Australia, New Zealand and South Africa etc., we are fully geared to take care of your travel requirements to the minutest detail.

Some of our strengths are:
1. Specializing in small size Group Tours and tours designed “Just for You”.
2. Tie up with large and medium hotel chains in India and comfortable service apartments for long stays in India.
3. Private cars and coach service with individual handling all over India.
4. International and Domestic flight and train tickets arrangements.
5. Exclusive, Innovative and Specialized tours to suit varied interest such as Classical India Tours, Luxury Trains, Regional Tours, Spiritual Tours, Adventure and India Outbound Tours.

What does the tour price includes?

Our Tour Price includes:
# Twin sharing accommodation with private bath inclusive of breakfast in standard/deluxe/luxury top of the line hotels.
# Cost of Air-conditioned transportation by Car/Coaches as per the size of group inclusive of all Road /Interstate taxes, Parking, Toll Tax & drivers allowances as specified in the itineraries.
# Meals as specified in our itineraries.
# Transfers between the airports/railway stations to the hotels with assistance of our local Network Tour Representative in each place.
# Service of English speaking or other language guides for sightseeing as mentioned in the itinerary.
# Services of Network Tours Escort if the Group size is more than 10 persons.
# One Bottle of Mineral Water every day.
# A Souvenir from Network Tours.

What does the tour price exclude?

Our Tour Price excludes:

Tips & expenses of personal nature like Porter fee, Laundry, Telephone calls, Table Drinks, Internet charges Entrance fee to monuments unless specified in the tour price includes.
Medical insurance/ Travel insurance which must be obtained from your country before arriving in India. Normally your comprehensive Insurance takes care of travel in India.
Note: As per the Government of India rules all the service providers i.e. Transport Vehicle, Chain Hotels and Airlines have comprehensive insurance to take care of any emergencies and compensation.

Is the tour price subject to change?

Yes, the tour price is subject to change only if there is any increase in domestic air fare, fuel prices, fluctuation in exchange rates between U.S. dollar/ Euro/ GB Pound to Indian Rupees, any increase in hotel rates & Government taxes.

What are the cancellation rules ?

As no one can predict future, for any unforeseen reason if cancellation comes in either ways:
A ) Cancellation by You:

i. Before one month from the commencement of the Tour – 20% of the tour price per person, Air tickets if already issued – USD 50 per person/sector or as per actual cancellation rules which keep changing from time to time.
ii. Within One Month and before 15 days of the commencement of the Tour – 40% of the tour price per person + Air tickets – USD 50 per person/sector or as per actual cancellation rules which keep changing from time to time.
iii. Within 14 days and 07 days prior to commencement of Tour – 50% of the tour price per person + Air tickets – USD 50 per person/sector or as per actual cancellation rules which keep changing from time to time.

iv. Within 07 days prior to commencement of Tour – Cancellation charges will be 100% of the tour price per person.
v. In case you leave the tour after commencement: Cancellation charges will be 100% of the tour price per person.
vi. No refund for unutilized services.

However, if there is any genuine reason to leave the tour we will try our best to get the refunds from the principal service providers like hotels, transportation services and will try and refund the same to you
B ) Cancellation by us:
Since all our itineraries are subject to a minimum number of person per tour & the airlines & train schedule, Network Tours reserves the right to cancel the departure or offer an alternate date. You have an option of getting full refund of your deposit if such a case may arise. As a service group, we realize that your time is precious and if under any circumstances beyond our control we have to cancel the tour, we inform you without any delay.

Last minute changes?

Ans. We plan our holidays months in advance, thus any changes due to sudden technical problems, weather conditions, natural calamities, strikes, overbooking, closure of the hotel or any change in the government policy that leads us to alter the itinerary, we will offer an alternative tour or refund as per cancelation rules as stated in clause “Cancellation by You”. We hope you understand that as our valued guest we take every effort to make your journey comfortable but minor changes may occur. We assure you that in event of any major change we will inform you in advance.

How do I book and what is the lead time ?

Ans. We need minimum one weeks time to book a tour. However during high season, special events, trade fairs and festivals minimum three to six months are required to book all services on confirm basis. In India best air fares are available within advance purchase of minimum 15 days and railway tickets are booked 04 months in advance to get confirmed bookings.

How do I pay?

Ans. 20% of payment has to come to us at the time of booking. 50% two months before arrival and the rest 30%, one week prior to the date of commencement of that tour. Your tour is deemed to be booked only when we receive the first deposit. The payment is to be made to:-
Account name: NETWORK TOURS PVT. LTD.
Account number. : 0307256054778
Account type : Overdraft Account
Account with : Canara Bank
Bank Location : Canara Bank, 74, Janpath, New Delhi-110001. India
SWIFT CODE : CNRBINBBDDJ
IFSC Code : CNRB0000307.

What is Network Tours responsibilities?

Ans. Please understand that although Network Tours makes all the arrangements with the Hotels, Railways and Airlines for your comfortable stay and travel, they are all separate entities and thus Network Tours cannot be held responsible if they withdraw their services at any point of time.

Network Tours does not take any responsibility in case of any flight or train delays. A participant of our tour cannot make any claims against us for any loss, injury or damage to self or property due to any act of these separate entities.

PRIVACY POLICY

Network Tours Pvt Ltd respects your privacy and recognizes the need to protect the personal identifiable information (any information by which you can be identified, such as name, address or telephone number) you share with us. We would like to confirm that we follow adequate standards when it comes to protecting your privacy on our website www.nettoursindia.com.

Often we collect personal information from you such as name, address or telephone number. It is our endeavor to keep you updated before we do that and also to tell you why we are taking information from you. Most often, you have the option not to provide the information, and in the future you will be able to “opt out” of certain uses of the information. If you choose not to provide the requested information, you can still visit our website https://www.nettoursindia.com , but you may not be able to access some options or offers.

Some of our web pages use “cookies” so that we can serve you with customized information when you return to our site. Cookies are identifiers which a web site can send to your browser to keep your computer ready with information for a next visit on our website. You can set your browser to notify you when you are sent a cookie, giving you the option to decide whether or not to accept it. The information collected by us helps to improve our service standards.

Network Tours Pvt Ltd will not sell, trade or disclose to third parties any information derived from the registration for, or use of, any online service (including names and addresses) without the consent of the user or customer (except as required by subpoena, search warrant, or other legal process or in the case of imminent physical harm to the user or others). Network Tours Pvt Ltd will allow suppliers to access the information for purposes of confirming your registration and providing you with benefits you are entitled to.

Network Tours Pvt Ltd will take appropriate steps to protect the information you share with us. We have implemented technology and security features and strict policy guidelines to safeguard the privacy of your personally identifiable information from unauthorized access and improper use or disclosure. Network Tours Pvt Ltd will continue to enhance our security procedures as new technology becomes available.

If our privacy policy changes in the future, it will be updated here and a new effective date will be shown. You should access our privacy policy regularly to ensure you understand our current policies. Please refer the privacy policy in your subject line. Nettoursindia.com will respond to all reasonable concerns or enquiries within three business days of receipt.

Thank you for using https://www.nettoursindia.com/

Is Network Tours’ a member of any tour operators’ body?

Yes, we are ” Approved Inbound Tour Operators” certified by Ministry of Tourism, Government of India. We own Tour Operators license from Delhi Tourism. We are also member of several other Travel Associations like IATO, TAAI & OTOAI.